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Blog | JustShip International Shipping Singapore

We're temporarily suspending our Standard Shipping service to the United States, effective immediately, due to recent clearance issues and regulatory changes affecting parcel deliveries.

Over the past few weeks, we've seen a rise in parcels being returned from the US without clear reasons. These challenges appear linked to evolving customs processes, and continuing the service would risk delays and undelivered parcels for your customers.

While we've worked to keep this service affordable, each failed delivery adds cost — from return fees to reshipping and resolution efforts. More importantly, it puts your customer experience at risk.

You can still ship to the US through two reliable options we offer:

: An affordable service with end-to-end tracking.

: A premium service with delivery in 2 to 5 days.

We’ve also made a few behind-the-scenes improvements to help Postal shipments move out just a little faster. If you’ve experienced delays with this option in the past, you may notice it running more in line with our expected timeframe now — and we’re continuing to fine-tune things.

If US customs is tightening, why are these services still available? The key difference is how issues impact shipments. With Standard Shipping, multiple parcels are grouped together. If one shipment gets flagged, all included parcels can be delayed or returned. In contrast, our Postal and Express services handle parcels individually, which reduces the risk of widespread disruption.

We’re already testing alternative partners and routing methods to bring back Standard Shipping with greater reliability. Once we're confident it meets our standards, we’ll reopen the service and let you know right away.

Thank you for your understanding. As always, we appreciate you shipping with JustShip.

Suspension of Standard Shipping to the US

Update: Suspension of Standard Shipping to the US

Starting April 5, 2025, the U.S. will impose a 10% baseline tariff on all imported goods, regardless of origin.

This policy may impact shipments sent from Singapore to the U.S., including those made through JustShip.

This may affect certain shipments from Singapore, especially those above a specific 

✅ Duty-Free Shipping Still Applies (Under USD $800)

Singapore remains eligible for the U.S. de minimis exemption

Jane runs a small Etsy store in Singapore. Her typical parcel is valued at USD $80 — it will continue to ship tariff-free to the U.S.

A 10% U.S. import tariff in addition to any existing duties, taxes, or clearance fees

 may cause occasional delays as the new system is implemented.

🛠️ How to Avoid Delays or Extra Charges

Split larger shipments or reduce quantity where possible.

“Used men’s cotton T-shirts, size L, blue”

 like “gift,” “clothes,” or “personal items”. They increase the chances of customs delays or incorrect duties

We’ll continue to monitor the situation closely and keep you informed. If you're unsure whether your shipment is affected, or need help describing your items, 

 anytime. We're here to help you ship smoothly and confidently.

Starting April 5, 2025, the U.S. will impose a 10% import tariff. Find out what it means for your JustShip shipments and how to avoid extra charges.

New USA Tariffs: What JustShip Users Need to Know

Important Update: New U.S. Tariffs – What JustShip Users Need to Know

Last week, a customer wanted to ship a 65 kg E-Scooter to the United States. He needed us to pick his scooter, pack it securely, and ship it out. We saved him up to $900 with our fantastic 

, and got the e-scooter across the Pacific Ocean without a hitch.

Here’s how we did it while ensuring that we complied with the necessary regulations:

bubble wrap, cardboard, and our InstaPak Foam machine

, and make sure the e-scooter didn’t get damaged!

, such as getting the appropriate labels and preparing the paperwork for the 

Finally, we shipped it out at our fantastic rates, resulting in huge cost savings for our customers. We offer packing, paperwork compliance and shipping at a huge saving of nearly $800-$1000!

Need us to do the same for your e-scooter? 

Check out how we shipped an E-Scooter and saved our customer $1000 on shipping and packing.

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How We Packed and Shipped Out An E-Scooter, Saving Our Customer $1000 In Shipping and Packing

Related posts

Update: Suspension of Standard Shipping to the US

Important Update: New U.S. Tariffs – What JustShip Users Need to Know