Learn More about International Shipping with JustShip!

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Want to send a piece of home to someone far away? We understand. Shipping a care package internationally might sound challenging, especially if it's your first time.

You're not alone. With JustShip, you can easily send a box full of love and memories and say goodbye to shipping worries.


In this guide, we'll show you how to ship your care package with JustShip - from signing up to tracking your package.

Signing up for a JustShip account is quick and easy. To 

: One click is all it takes if you choose to sign up via Google. It's quick, it's easy, and it's secure.

: Just fill in your basic details and set a password. Rest assured, your information is encrypted for maximum security.

After signing up, you'll be prompted to complete a few onboarding questions.

By understanding your shipping needs, we can offer tailored experience by providing customised recommendations and exclusive rates to make your shipping process as efficient as possible.

Before you proceed to create your shipment, ensure your items are eligible for shipping to your chosen destination.


While most goods can be shipped internationally, certain items are 

 due to safety concerns or legal restrictions. These might include dangerous materials, fresh goods, or some high-value items.

import regulations of your destination country

 beforehand to avoid any hiccups down the line.

To make this process seamless, we've integrated tailored resources based on your onboarding answers.

If you're still uncertain or have questions after using our resources, don't hesitate to 

Curious about popular local foods people often ship as gifts with JustShip? Check out our blog post on 

The 10 Most Frequently Shipped Local Food with JustShip for Gifting

Being away from home during festive seasons can be tough. As you prepare your shipment, why not consider sending a festival-themed care package? It's a heartfelt way to bridge the distance and bring a touch of home to your loved ones overseas. Here are some ideas:

Chinese New Year: Include CNY goodies like pineapple tarts, love letters and maybe some decorative items like lanterns or couplets. For more tips on shipping CNY goodies, read our blog post on 

How to ship Chinese New Year goodies internationally

Hari Raya Puasa: Consider adding Rempeyek, Kek Lapis(layer cake) or Hari Raya decoration items. Dive deeper into shipping during this festive season with our 

Mid-Autumn Festival: Mooncakes are a must. You can also add tea leaves for pairing and decorative lanterns. For a comprehensive guide on shipping mooncakes, check out 

The Ultimate Guide: Shipping Mooncakes Internationally

Christmas: Consider sending a taste of home by adding local snacks and homemade cookies as a way to say 'I'm thinking of you” during this season of joy. Looking for more gift ideas? Explore our list of 

100 Best Singapore Gifts For Overseas Friends & Family

Now that you've verified the eligibility of your items and perhaps found inspiration for a special occasion, you're all set to proceed.


Click "Ship Now" to go to the "Create New Shipment" page. Then, fill in the form to complete the shipment creation process.

Fill in your details accurately to ensure you receive all updates or notifications related to the shipment promptly.

Provide the details of the person receiving the package. For regular shipments to the same recipient, you can save their details in your 

 and give details about your package's size and weight.

To cater to various needs and preferences, here are three packing options you can choose from:

: Ideal for those who've already packed their items and are ready to ship. For more tips on packing the care package yourself, check out our 

: Starting at SGD 4, we offer packing services tailored to your item's requirements. Simply hand over your items in a disposable container, and we'll ensure they're packed according to their specific needs.

: For delicate items. With fees starting from SGD 4, this service adjusts its cost based on the item's size and fragility. Hand over your items in a disposable container, and we'll take care of the rest


Once you've opted for our packing services, our team will assess your items and choose the most suitable packaging, whether it's a polymailer, envelope, standard-sized carton box, customised carton box, or even a crate.


, ensuring it's kept to a minimum. This not only ensures the safety of your items but also helps you save on shipping costs.


When determining the dimensions of your package, ensure you 

, and don't forget to account for any bulges or irregularities in the package shape.

Also remember to leave a buffer as a 1cm deviation could move your parcel into the next 0.5kg of chargeable weight (actual or volumetric, higher of the two) and accordingly, the next price bracket.

This will help you get the most accurate quote possible to prevent any top-ups after the order has been made.


Additionally, for customs clearance, it's crucial to 

accurately declare each item's description and value

Instead of providing one general description like "Used clothes, accessories, and dried food", break down the value and quantity for each item. For instance:

Choose any additional services you'd like, such as insurance and 

DDP (Delivered Duty Paid, which means the duties and taxes are pre-paid by the sender)

Especially when sending a care package, DDP is a thoughtful choice. By pre-paying the duties and taxes, you ensure that your recipient doesn't face any unexpected costs upon receiving their care package.


While DDP and insurance are not mandatory, they're available to enhance your shipping experience and provide peace of mind.

Once you've made your selections, proceed to Checkout.

After checking out, you'll be directed to schedule a pick-up or drop-off for your care package. Choose a time and location that's convenient for you, ensuring your package starts its journey smoothly.

Complete the payment process to finalise your shipment. We offer two convenient payment methods:

: A quick and easy method. Simply make your payment using the PayNow QR code.

: We accept credit cards for your convenience. Please note there's a small additional transaction fee for this option.

Ensure all payment details are accurate and confirm to secure your shipment.

Preparing Your Package for Pick-Up/Drop-Off:

Before handing over your care package for pick-up or drop-off on the scheduled date, it's essential to label your package correctly with the order ID and recipient’s name.


You can write these details directly on the package or attach a post-it/paper with the information.

When your package reaches our warehouse, our team will carefully verify its dimensions and weight.


Should there be any differences between what was declared and the actual measurements, don't worry. Our transparent top-up or refund system ensures fairness.


If you've overdeclared, we'll process a refund. On the other hand, if the package is underdeclared, a top-up will be required.


Once your parcel is processed and handed over to FedEx, we'll promptly send you an email containing your shipment's tracking number.

To monitor the movement of your parcel and stay updated on its journey, simply enter the tracking number on the FedEx website.

Shipping care packages has never been easier with JustShip. Learn how to seamlessly send your first package and bring joy to loved ones abroad in this guide.

Shipping with JustShip: How to Ship Your First Care Package

SingPost has long been the go-to for shipping in Singapore. However, if you've been curious about alternatives or have come across JustShip but haven't yet given it a try, this post is tailored for you.


Before we delve deeper, here's a quick summary comparing the key features and services of both SingPost and JustShip:

With this overview in mind, let's dive in to discover what truly sets JustShip apart.


One of the most significant concerns for customers is the cost of shipping.

JustShip prides itself on offering competitive air 

, often resulting in substantial cost savings compared to SingPost/Speedpost's express shipping.

A notable difference is how SpeedPost structures its pricing:

SpeedPost operates with strict weight tiers. If you want to send a 10.5kg parcel overseas, you will be charged the 20kg rate.

SpeedPost only ships 1kg parcels if they are documents. If you have a 1kg parcel that contains snacks or electronics, you will be charged at the 2kg rate.

To give you a clear picture, we've put together a side-by-side comparison of JustShip's and SingPost/Speedpost Express shipping rates:

SingPost does offer more economical options, but they come with longer delivery times:

While these options might appeal to those who prioritise cost over speed, it's crucial to weigh in the overall value.


With JustShip, you're not just saving money; you're also ensuring faster delivery times, top-notch customer service, and a hassle-free shipping experience.

Knowing where your package is at any given moment is more than just a convenience—it's a necessity.

SingPost's SpeedPost services do offer end-to-end tracking. However, it's worth noting that their website might not always be up-to-date, so you may need to raise an inquiry to get the most current status of your item.


While this level of tracking may be sufficient for some, it could leave others desiring more detailed and prompt updates, especially when shipping internationally.

JustShip enhances the tracking experience by offering real-time, end-to-end tracking. From the moment your package is picked up to the moment it reaches its final destination, you'll have a clear, real-time view of its journey.

No more guesswork, no more uncertainty—just complete clarity every step of the way.

When it comes to shipping, peace of mind is invaluable. And a significant part of that assurance comes from knowing that your items are financially protected during their journey.

While SingPost offers a compensation structure with a cap of $150, JustShip provides a flexible approach.


We allow users to declare the value of their items up to a maximum of $50,000, ensuring that the liability coverage matches the worth of the shipment.

Customer service is paramount in the shipping industry. While SingPost has a long-standing reputation and has served many, JustShip places a strong emphasis on continuous customer engagement.


 often highlight our team's dedication, prompt responses, and proactive approach.

Don't just take our word for it; here's what some of our customers have to say:

"First time user and the experience was awesome! The team patiently answered many of my questions via WhatsApp and the process from preparation, booking till turn over for collection was seamless. Highly recommended for sure and keep up the good work, JustShip!"

"I am so impressed with JustShip. Their rates are very good and service is excellent. Answered my questions very promptly. I have used them 4 times so far and highly recommend them."

This is the first time I am using Justship services.

And I am truly impressed by their professionalism and customer service. Due to some unforeseen circumstances, my package was delayed by Korea immigration custom. Justship took the initiative and assisted me to liaise with the forwarding party and clear the Korea custom queries. It really helps me alot as I don't have to meddle with these issues.

The package was delivered on time and in good condition.

I would definitely recommend Justship if you are not the kind of person who are not prepared for surprises.

Thank you Justship for your excellent services.

At JustShip, we believe in building trust and ensuring every customer's needs are met promptly. Our goal is to not just meet but exceed expectations, making international shipping a hassle-free experience for all."

Ensuring that the items you're shipping arrive in perfect condition is just as crucial as timely delivery. The importance of packing cannot be understated.


Proper packing is not only essential to protect items from potential damage but also to ensure they reach their destination unscathed. Whether it's a delicate porcelain vase or a set of glassware, the right packing techniques and materials are vital.

Moreover, efficient packing isn't just about protection. It's also about 

Many aren't aware that the way an item is packed can significantly impact its 

While SingPost offers a selection of packing materials for purchase, catering to those who prefer to pack their items personally, JustShip provides an added layer of convenience and expertise.


For those who might not have the time or expertise to pack items, JustShip offers 

 at a nominal fee. This ensures that items are not only well-protected but also packed in a way that optimises shipping costs.

However, if you prefer to handle the packing yourself, you're always free to select our “No Need Packing” option during the booking process.

With JustShip's packing services, you can leave the worries of sourcing packing materials and mastering packing techniques behind.


We're here to ensure both the safety of your items and potential savings on shipping costs, offering you a comprehensive and efficient shipping solution that truly differentiates us from the rest.

As mentioned earlier, SingPost has strict weight tiers, and their maximum weight limit stands at 20/30kg depending on the destination country.


This can be a significant hindrance for those looking to ship larger items or bulk orders.


While SingPost operates with weight limitations, JustShip offers a distinct advantage: no maximum weight limit.

This flexibility means you can ship larger or more diverse shipments without worrying about exceeding weight restrictions.

Whether you're a business looking to send bulk orders or an individual with a hefty package, JustShip has got your back.

7. Simplified Shipment Processing: No Printing or Pasting of Labels Required


With SingPost, preparing a shipment often involves multiple steps, including printing labels and pasting them onto parcels. These steps not only consume time but also introduce the potential for errors.


JustShip offers a more streamlined approach. All users need to do is fill up a shipment form for their orders. No printing, no pasting, no fuss.

This simplification not only saves you precious time but also minimizes the risk of mistakes, ensuring a smoother and more efficient shipping experience.

, especially those with lithium batteries, can be tricky due to strict regulations. While some shipping companies have restrictions on shipping electronics, JustShip offers tailored solutions for such needs.


This is an in-depth comparison of SingPost and JustShip for international shipping from Singapore. Explore the unique advantages of JustShip, such as quicker shipping and live tracking.

Looking for an Alternative to SingPost? Discover JustShip

Looking for an Alternative to SingPost? Discover the Unique Benefits of JustShip

JustShip ships to all over the world in 1-3 days.* Our customers ship globally from Singapore to the 

, just to name a few – even to relatively remote locations such as Papua New Guinea!

After the success of our first article about 

, we’ve had an overwhelming number of requests for more. Our most popular country this time is Vietnam.

You can find more information on restricted items for Vietnam here.

 are general restricted items for many countries. This is because lithium batteries pose fire hazards to airplanes. Therefore to ship them overseas, additional paperwork and information Vietnam has taken it one step further by banning it entirely for import. For more information on lithium batteries, we’ve another article 

 – this is a common prohibited item for nearly all countries. Aside from the obvious issues in counterfeiting, this raises the theft rate amongst parcel shipments, which most companies, be it the country’s postal service or the courier generally want to avoid.

, and/or products containing or made from them (i.e. jewelry). This is a protectionist measure taken by the Vietnamese Ministry of Trade, as one of Vietnam’s main industry exports is precious metals.

JustShip offers cheap international shipping including 

to speak to a customer service representative. Got a package? 

* Shipping time subject to delays in weather, pandemic situations, or any other extenuating circumstances.

Shipping from Singapore to Vietnam? Here are 3 items that are not allowed to be shipped from Singapore to Vietnam.

Blog

Shipping From Singapore to Vietnam? Know These Commonly Shipped Items on the Prohibited List

Prohibited Items

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