Looking for an Alternative to SingPost? Discover the Unique Benefits of JustShip

Cover Image for Looking for an Alternative to SingPost? Discover the Unique Benefits of JustShip

SingPost has long been the go-to for shipping in Singapore. However, if you've been curious about alternatives or have come across JustShip but haven't yet given it a try, this post is tailored for you.

Before we delve deeper, here's a quick summary comparing the key features and services of both SingPost and JustShip:

SingPost/SpeedPost

Feature/Service

JustShip

Tiered pricing based on weight; 3-6 working days (Speedpost Express)

Shipping Rates & Time

Competitive air shipping rates; 2-5 working days

Not always up-to-date

Tracking

Detailed, real-time, end-to-end tracking

Up to $150 or the declared value, whichever is lower

Enhanced Liability Coverage

Up to $50,000 or the declared value, whichever is lower

Long-standing reputation

Customer Service

Emphasise customer engagement; prompt responses

Offers packing material on purchase but does not offer packing services

Packing Services

Offers professional packing optimising for volumetric weight & costs

20/30kg limit depending on the destination country

Weight Limit

No maximum weight limit

Requires printing and pasting of labels

Shipment Processing

Simplified; no printing or pasting of labels required

Prohibited

Electronics Shipping

Tailored shipping solutions for electronics

No refunds for over-declared measurements

Over-Declared Refund

Refunds for over-declared measurements

With this overview in mind, let's dive in to discover what truly sets JustShip apart.

1. Shipping rate & delivery time

One of the most significant concerns for customers is the cost of shipping.

JustShip prides itself on offering competitive air shipping rates, often resulting in substantial cost savings compared to SingPost/Speedpost's express shipping.

A notable difference is how SpeedPost structures its pricing:

  • SpeedPost operates with strict weight tiers. If you want to send a 10.5kg parcel overseas, you will be charged the 20kg rate.
  • SpeedPost only ships 1kg parcels if they are documents. If you have a 1kg parcel that contains snacks or electronics, you will be charged at the 2kg rate.

To give you a clear picture, we've put together a side-by-side comparison of JustShip's and SingPost/Speedpost Express shipping rates:

Shipping from Singapore to USA:

SingPost (Speedpost Express)

JustShip

Duration

3 - 6 Working Days

2 - 5 Working Days

1 KG Price

$159.00

$54.95

2 KG Price

$159.00

$70.95

10 KG Price

$400.00

$214.95

10.5 KG Price

$569.00

$223.95

20 KG Price

$569.00

$386.95

SingPost does offer more economical options, but they come with longer delivery times:

SpeedPost Economy

SpeedPost Priority

SpeedPost Express

JustShip

Duration

6 - 11 Weeks

8 - 14 Days

3 - 6 Days

2 - 5 Days

1 KG Price

$80.00

$107.00

$159.00

$54.95

2 KG Price

$80.00

$107.00

$159.00

$70.95

10 KG Price

$135.00

$232.00

$400.00

$214.95

10.5 KG Price

$202.00

$354.00

$569.00

$223.95

20 KG Price

$202.00

$354.00

$569.00

$386.95

While these options might appeal to those who prioritise cost over speed, it's crucial to weigh in the overall value.

With JustShip, you're not just saving money; you're also ensuring faster delivery times, top-notch customer service, and a hassle-free shipping experience.

2. Complete Tracking Transparency

Knowing where your package is at any given moment is more than just a convenience—it's a necessity.

SingPost's SpeedPost services do offer end-to-end tracking. However, it's worth noting that their website might not always be up-to-date, so you may need to raise an inquiry to get the most current status of your item.

While this level of tracking may be sufficient for some, it could leave others desiring more detailed and prompt updates, especially when shipping internationally.

JustShip enhances the tracking experience by offering real-time, end-to-end tracking. From the moment your package is picked up to the moment it reaches its final destination, you'll have a clear, real-time view of its journey.

No more guesswork, no more uncertainty—just complete clarity every step of the way.

3. Enhanced Liability Coverage

When it comes to shipping, peace of mind is invaluable. And a significant part of that assurance comes from knowing that your items are financially protected during their journey.

While SingPost offers a compensation structure with a cap of $150, JustShip provides a flexible approach.

We allow users to declare the value of their items up to a maximum of $50,000, ensuring that the liability coverage matches the worth of the shipment.

4. Customer Service

Customer service is paramount in the shipping industry. While SingPost has a long-standing reputation and has served many, JustShip places a strong emphasis on continuous customer engagement.

Our reviews often highlight our team's dedication, prompt responses, and proactive approach.

Don't just take our word for it; here's what some of our customers have to say:

★★★★★

"First time user and the experience was awesome! The team patiently answered many of my questions via WhatsApp and the process from preparation, booking till turn over for collection was seamless. Highly recommended for sure and keep up the good work, JustShip!"

- Jacqueline

★★★★★

"I am so impressed with JustShip. Their rates are very good and service is excellent. Answered my questions very promptly. I have used them 4 times so far and highly recommend them."

- Jeanie

★★★★★

"This is the first time I am using Justship services.

And I am truly impressed by their professionalism and customer service. Due to some unforeseen circumstances, my package was delayed by Korea immigration custom. Justship took the initiative and assisted me to liaise with the forwarding party and clear the Korea custom queries. It really helps me alot as I don't have to meddle with these issues.

The package was delivered on time and in good condition.

I would definitely recommend Justship if you are not the kind of person who are not prepared for surprises.

Thank you Justship for your excellent services.

At JustShip, we believe in building trust and ensuring every customer's needs are met promptly. Our goal is to not just meet but exceed expectations, making international shipping a hassle-free experience for all."

- Thricey

5. Packing Services

justship's professional packer packing

Ensuring that the items you're shipping arrive in perfect condition is just as crucial as timely delivery. The importance of packing cannot be understated.

Proper packing is not only essential to protect items from potential damage but also to ensure they reach their destination unscathed. Whether it's a delicate porcelain vase or a set of glassware, the right packing techniques and materials are vital.

Moreover, efficient packing isn't just about protection. It's also about optimising costs.

Many aren't aware that the way an item is packed can significantly impact its volumetric weight, influencing shipping costs.

While SingPost offers a selection of packing materials for purchase, catering to those who prefer to pack their items personally, JustShip provides an added layer of convenience and expertise.

For those who might not have the time or expertise to pack items, JustShip offers specialised packing services at a nominal fee. This ensures that items are not only well-protected but also packed in a way that optimises shipping costs.

However, if you prefer to handle the packing yourself, you're always free to select our “No Need Packing” option during the booking process.

justship shipment form

With JustShip's packing services, you can leave the worries of sourcing packing materials and mastering packing techniques behind.

We're here to ensure both the safety of your items and potential savings on shipping costs, offering you a comprehensive and efficient shipping solution that truly differentiates us from the rest.

6. No Weight Limit

As mentioned earlier, SingPost has strict weight tiers, and their maximum weight limit stands at 20/30kg depending on the destination country.

This can be a significant hindrance for those looking to ship larger items or bulk orders.

While SingPost operates with weight limitations, JustShip offers a distinct advantage: no maximum weight limit.

This flexibility means you can ship larger or more diverse shipments without worrying about exceeding weight restrictions.

Whether you're a business looking to send bulk orders or an individual with a hefty package, JustShip has got your back.

7. Simplified Shipment Processing: No Printing or Pasting of Labels Required

shipping label

image source: FedEx


With SingPost, preparing a shipment often involves multiple steps, including printing labels and pasting them onto parcels. These steps not only consume time but also introduce the potential for errors.

JustShip offers a more streamlined approach. All users need to do is fill up a shipment form for their orders. No printing, no pasting, no fuss.

This simplification not only saves you precious time but also minimizes the risk of mistakes, ensuring a smoother and more efficient shipping experience.

8. Able to Ship Electronics

electronics

Shipping electronics, especially those with lithium batteries, can be tricky due to strict regulations. While some shipping companies have restrictions on shipping electronics, JustShip offers tailored solutions for such needs.

JustShip recognises the challenges and has tailored solutions to cater to electronics shipping needs.

However, it's essential to note that not all electronics can be shipped due to varying rules and regulations across countries. Some countries may have restrictions or even prohibit the import of certain electronics.

For a deeper dive into shipping electronics from Singapore, read our guide on Shipping Electronics from Singapore to Overseas (Laptops, Handphones).

Before shipping, it's crucial to check and adhere to the specific regulations of the destination country.

If you're curious about what electronics you can ship with JustShip, check out our blog post on Shipping Electronics Overseas: 20 Common Electronics You Can Ship.

9. Refund for over-declared measurements

Ever wondered if you could get a refund if your item weighs less than what you paid for? With SingPost, the answer is no.

However, JustShip believes in fairness and transparency.

If your item's weight is lower than what you've declared and paid for, we'll gladly process a refund for the difference.

Conclusion

Both  SingPost and JustShip have their unique selling points that cater to different customer needs.

SingPost has been around for a long time and is a household name.

JustShip, on the other hand, offers a fresh, customer-centric approach, ensuring faster deliveries, superior customer service, and a hassle-free experience.

If you're looking for a reliable and efficient shipping alternative, it might be time to give JustShip a try.

For any further questions or clarifications, feel free to visit our FAQ page or contact us for personalised support.

Ready to ship with JustShip? Book your shipment now!

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November 6, 2023

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