With Singapore Post (SingPost) suspending postal shipments to the United States, many in Singapore are left without an affordable way to send parcels to the US. JustShip provides a reliable and cost-effective alternative through its Express, Select, and Standard Shipping services, built to comply with the new US customs rules and give sellers flexibility on cost and speed.

SingPost and Major Postal Operators Suspend Shipments to the US

From 25 August 2025, SingPost will stop accepting items other than letter mail with no declared value for shipments to the United States. Parcels, packets, or goods with commercial value must now be sent via Speedpost Express, which is the most expensive option in their service portfolio.

SingPost is not the only postal operator taking this step. Other providers, including Belgium Post and European postal networks, have already announced similar suspensions. These restrictions are a direct result of new US customs regulations that require every commercial shipment, regardless of size or value, to be tracked, fully documented, and subject to duties.

For e-commerce sellers who relied on cheaper packet services, this marks the end of budget-friendly lanes into the US.

Why Are Postal Providers Suspending Shipments to the US?

The US has introduced stricter customs requirements in 2025, and postal providers can no longer keep up. The key changes are:

• End of de minimis: From 29 August 2025, the USD 800 duty-free threshold is gone. All shipments are now subject to duties and taxes.
• Mandatory tracking and documentation: Every parcel, no matter how small, must include end-to-end tracking and proper customs paperwork.
• HS code requirement: All shipments must be declared with a valid 10-digit HS (Harmonized System) code. This determines the duty rate applied, and on top of that the US has added a 10% reciprocal tariff baseline for Singapore, with higher rates for other origins. To help sellers adapt, JustShip will launch AI-powered HS code suggestions on 1 September 2025, making it easier to classify products correctly and reduce delays.
• Compliance costs: Postal services cannot provide this level of compliance at economy pricing, which is why they are suspending their lanes.

New Problems for E-Commerce Sellers

1. Higher shipping costsSellers who relied on economy postal options now face premium courier pricing. This reduces margins or forces price increases.
2. Fewer choicesEconomy services are disappearing, leaving sellers with only express solutions. Customers lose the option of slower, cheaper delivery at checkout.
3. Increased customs responsibilitiesEvery parcel now requires duties, accurate paperwork, and correct HS codes. Sellers must declare Country of Origin and ensure duties are prepaid or accurately assessed. Errors can cause delays, penalties, or returns.

The Alternative: Ship to USA with JustShip

With postal services suspending their budget lanes, the best way forward is to use JustShip’s suite of shipping options. We provide Express, Select, and Standard Shipping services, designed to comply with the new US customs rules while giving sellers flexibility on cost and speed.

Check the shipping rates of each service here:

• Express: view rates here
• Select: view rates here
• Standard: view rates here

FAQs From Sellers

Q: Will the end of the de minimis clause affect shipping?Yes. The removal of the US de minimis threshold means that all shipments, regardless of value, are now taxed. Previously, items under USD 800 could enter duty-free. Now, every parcel must clear customs and duties, which is why postal services are shutting down their cheaper packet options.

Q: Will postal services come back in the future?It is uncertain. This depends on how US tariff laws evolve. For now, postal providers cannot comply with the rules, so they have suspended their services. If regulations change again, some cheaper postal options may return, but sellers should not rely on this.

Q: Can I use DDP on Express or Select?Yes, after KYC verification. Expect DDP handling fees from SGD 12.50 for Express and SGD 10 for Select.

Q: How do HS codes affect my shipments now?Every shipment must now include a valid 10-digit HS code for customs clearance. Without it, your parcel may be delayed, fined, or rejected at US customs. To make this easier, JustShip will launch an AI-driven HS code assistant early September 2025 to suggest the right codes based on your product descriptions.

Q: Are there any order limits for e-commerce shipments under the new rules?No strict limits have been announced. The change is that all parcels, regardless of size or frequency, must clear customs. Sellers should ensure HS codes and item values are accurate to avoid problems.

Conclusion: Continue Shipping to the US Affordably with JustShip

SingPost and other couriers suspending postal shipping to the US is part of a global shift in customs policy. Sellers who relied on small packets and economy lanes now face higher costs and fewer choices.

By moving to JustShip, you can continue serving your US customers affordably and reliably. With Express for speed, Select for balance, and Standard for affordability and compliance, you have a full suite of options to stay competitive even as postal shipping disappears.

👉 Explore JustShip Shipping Options for Sellers